FAQ
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What is The Fusion Folio?
We are an online store offering a curated selection of products related to fitness, wellness, beauty, personal care, tech, and lifestyle. Our mission is to combine innovation with style.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track the progress of your shipment on our website.
What is your return policy?
We offer hassle-free returns within 30 days of purchase. Please contact our customer service team for assistance in starting the return process.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times will vary based on your location.
How can I contact customer service?
You can reach us via email at thefusionfolio@gmail.com. Our customer service team will respond to your inquiries within 24-48 hours.
Are your products eco-friendly?
Many of our products are designed with sustainability in mind, including energy-efficient electronics and eco-friendly materials. Look for the eco-friendly label in the product descriptions.
Can I cancel or change my order?
Yes, you can cancel or modify your order as long as it has not been processed or shipped. Please contact us immediately if you need to make changes.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods listed at checkout.
How long will it take for my order to arrive?
Shipping times vary depending on your location. Domestic orders typically arrive within 3-7 business days, while international orders may take longer.
Do you offer discounts or promotions?
Yes! Sign up for our newsletter to stay updated on the latest promotions, exclusive discounts, and special offers.